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Deuter USA Issues Recall for Kid Comfort Child Carriers Due to Fall Hazard

by daisy

When adventuring with your child—whether it’s a hike in a national park or just a sunny afternoon in the neighborhood—the last thing you want to worry about is the safety of your gear. That’s why it’s important to share this news: Deuter USA, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), has issued a Fast Track voluntary recall for several of its Kid Comfort child carriers due to a serious fall hazard.

Why the Recall?

Deuter has recalled its Kid Comfort, Kid Comfort Pro, and Kid Comfort Active child carriers after discovering that the hinges on the foldable rear kickstand support leg can crack or break. This structural failure poses a risk of the carrier tipping over, which could cause a child to fall.

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Although no injuries have been reported, there have been 13 incidents of hinges cracking or breaking. This has led Deuter to take the situation seriously, as safety is a top priority when it comes to baby gear.

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Is Your Carrier Affected?

The recall affects approximately 5,080 units sold in the U.S. between March 2023 and March 2025. These carriers were available at major outdoor retailers, including REI and Bass Pro Shops, as well as online outlets such as Amazon and deuter.com. The price of these carriers ranged from $240 to $370.

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The affected models were sold in specific colors and production codes, which can be found on a tag inside the main storage pocket at the bottom of the carrier. If the production code ends in 0123, 0423, or 1223, your carrier may be part of this recall.

Here’s a breakdown of the affected products:

Product Name Model # Color Production Code Ends In
Kid Comfort 3621221 Maroon 0123
Kid Comfort 3621221 Forest 1223
Kid Comfort Pro 3621321 Midnight 0123
Kid Comfort Active 3621121 Teal 0423
Kid Comfort Active 3621121 Teal 1223

If you believe your carrier is affected, you can contact Deuter toll-free at 877-384-9252 (9 a.m. to 5 p.m. MT Monday–Friday) or email [email protected].

What Parents Should Do Next

If you own one of these affected child carriers, take the following steps:

  • Stop using the product immediately.
  • Go to Deuter’s recall page.
  • Fill out the recall form and print your prepaid return shipping label.
  • Send back your affected carrier.
  • Once received, Deuter will send you a free replacement carrier.

Deuter has committed to contacting all known purchasers, but it’s always a good idea to be proactive, especially if you received the carrier as a gift or purchased it secondhand.

A Reminder About Gear Safety

This recall is a good opportunity to double-check other baby gear in your home. Make sure to periodically look up recalls, inspect buckles and joints, and never hesitate to stop using any item that doesn’t feel 100% secure.

Parenting is already a lot to manage, and handling a recall might seem like another task on your to-do list. However, ensuring your child’s safety is always worth the extra effort. If you have one of the recalled Deuter carriers, take action today.

We’ll continue to keep you informed about product recalls and safety issues that matter to families. In the meantime, hug your little ones tight and continue adventuring safely.

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